After-Sales Service

For the same product purchased on Amazon — replacement or repair only, no refunds.

Products bought on Amazon (same model sold on this site).
Replacement or repair only — we do not handle refunds for Amazon orders.
Every request is reviewed manually; we will email you the result.
Please have your Amazon order number ready (a screenshot of the order page helps a lot).

Amazon order number *

Find it in Your Orders on Amazon.

Service type *

Refunds are not available for Amazon orders.

Product

Quantity

Purchase date

Email *

Buyer name *

Buyer phone *

Buyer address *

Recipient name

Delivery phone *

Delivery address *

Country / Region

Problem description *

Extra notes (optional)

Photos (optional, up to 3)

JPG / PNG / GIF / WEBP, each under 10MB.